With the rise of cloud computing, software as a service, and on-demand apps, businesses now have unprecedented access to technology.  Whether your business is just getting started or you’re looking to upgrade your current setup, knowing how support plans can benefit your organization is essential. Read on to learn more about aws support plans and how they can help your business grow.

Why Is AWS Support Important?

As with any technology, issues with your AWS setup are inevitable. This is why it’s important to have an AWS support plan in place. With AWS support, you’re able to quickly identify and resolve any issues that arise. This ensures your team can take advantage of the technology without needing to worry about potential issues.

If you don’t have an AWS support plan in place, there’s a good chance your team will encounter issues. Without the right support plan, you’ll have to rely on self-help and potentially spend significant time troubleshooting issues on your own. This could prove costly, both in terms of money and productivity.

AWS Support Plan Basics

First, let’s start with how an AWS support plan is priced. These support plans are typically offered as either a fixed-fee model or a usage-based model. When you sign up for a fixed-fee plan, you agree to a specific rate, which doesn’t change regardless of how much you use the plan.

On the other hand, some providers offer a usage-based plan, which charges you for the number of support hours you use. However, high-quality support plans will typically cost more than low-quality plans. It’s important to note that these support plans are designed to help your business avoid issues.

Why Is An AWS Support Plan Important?

As mentioned earlier, issues are bound to arise in your AWS environment. Whether it’s a network outage, a data breach, or a simple misconfiguration, there will be times when you need assistance. But what happens if you don’t have a support plan in place to help you get through these issues? If you don’t have an AWS support plan in place, you’ll need to rely on self-help.

While this may be OK in certain situations, there are others when self-help just won’t cut it. Additionally, if you run into an issue and don’t have a plan in place, you could be potentially charged for the support team’s time. This can lead to significant expenses.

How Does An AWS Support Plan Help Your Business Grow?

Now that you have explored the importance of an AWS support plan and why it is important to your business, let’s take a look at how it can help your business grow.

For one, with a support plan in place, you can rest assured knowing that if an issue arises, you and your team will be able to quickly resolve it and get back to work. This allows your team to focus on important business goals, like growing the company, instead of worrying about issues.

Lastly, when issues arise, they are often unplanned, adding unexpected costs to your business. Having a support plan in place can help mitigate these costs. For example, if your network goes down, a good provider will quickly be able to restore service, limiting the amount of downtime your employees' experience.